Marketing Representative

JOB PURPOSE:
To work as an employee for Thuy Epperson State Farm Agency (State Farm independent contractor agent) assisting us in marketing State Farm insurance, banking & financial products & services and in providing quality service to State Farm customers.

EXPERIENCE & KNOWLEDGE:

Experience in marketing and/or customer service desirable.

Experience w/ computer software desirable.
Knowledge of personal & commercial lines insurance products desirable.
Knowledge of banking and/or financial products desirable.
Bilingual in Spanish and/or Vietnamese desirable.

Skills & Abilities:

Ability to learn & apply product, industry & market knowledge to make professional recommendations to prospects & policyholders & to satisfy insurance licensing requirements.

Ability to influence others.
Ability to create professional business relationships w/ prospects & policyholders.
Strong listening, oral & written communication skills.
Ability to take initiative & act effectively in various circumstances without direction.
Self-confidence/perseverance/strong work ethic: remain positive & maintain progress towards a goal in spite of obstacles & adversity.
Goal oriented: highly motivated & resourceful to achieve results.
Proven track record of trustworthiness, dependability & ethical behavior.
Proven problem solving ability: apply & balance conceptual & analytical thinking by breaking down complex problems, evaluating alternative sources of action & their likely outcomes, & selecting the best alternative.
Ability to organize & act on several activities concurrently.

Job Related Training Courses, Licensing & Programs:

Ability to successfully complete all company, state & federal requirements (licenses) to market & service designated State Farm products & continue to maintain license(s) in good standing is required.

Duties & Responsibilities:

Implement the agency's marketing plan & direct mail campaigns at the direction of the agent.

Work from the agent's office to contact prospects & current policyholders to generate interest in insurance & financial review appointments.
Conduct needs-based interviews in the agent's office supported by technology.
Meet marketing goals set by the agent.
Provide prompt, accurate, friendly, cost-effective service & utilize it as a basis for establishing a marketing opportunity.
As directed by the agent, work w/ the agent's computer system to update information in customer databases used by the agency.
Perform other related duties as assigned by the agent.

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